At MTM, we respect your privacy and are committed to protecting your personal and financial information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our e-wallet application and related services.

1. Information We Collect

When you use MTM, we may collect the following information:

• Personal Information: Name, phone number, email address, date of birth, and government-issued identification.

• Financial Information: Bank account details, debit/credit card details, transaction history, and wallet balance.

• Device Information: Device model, operating system, IP address, and app usage data.

• Location Information: To verify transactions and prevent fraud.

2. How We Use Your Information

We use the collected information to:

• Provide and operate MTM wallet services.

• Process transactions and payments securely.

• Verify your identity and comply with legal requirements (KYC/AML).

• Improve our services, security, and user experience.

• Send you important notifications regarding your account or transactions.

3. Sharing of Information

We do not sell your personal information. We may share information with:

• Service Providers: Banks, payment processors, and technology providers assisting in delivering MTM services.

• Regulatory Authorities: If required by law, regulation, or court order.

• Fraud Prevention Agencies: To protect against fraudulent or suspicious activity.

4. Data Security

We implement strict security measures, including encryption, secure servers, and access controls, to protect your personal and financial information. However, please note that no system is 100% secure.

5. Data Retention

We retain your personal data only as long as necessary for providing services, complying with legal obligations, resolving disputes, and enforcing our agreements.

6. Your Rights

Depending on your country of residence, you may have the right to:

• Access the personal data we hold about you.

• Request corrections or updates to your information.

• Request deletion of your data (subject to legal requirements).

• Withdraw consent for certain data uses.

7. Account Deletion

You have the right to delete your MTM account at any time.

• You can request account deletion directly through the MTM app by going to Settings > Account > Delete Account.

• Once deleted, your personal data and transaction history will be securely erased, except for information we are required to keep under law (such as financial transaction records for regulatory compliance).

8. Cookies & Tracking

MTM may use cookies or similar technologies to enhance user experience and analyze app usage.

9. Third-Party Links

MTM may contain links to third-party websites or services. We are not responsible for their privacy practices.

10. Children’s Privacy

MTM is not intended for children under the age of 18. We do not knowingly collect personal data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Users will be notified of significant changes via the app or email.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us